Support
Need help with HostFlowLab, on the web or in the iPhone and iPad app? Write to us and we'll get back to you.
Support email
Tell us what happened and, if you can, on which screen. We reply during Costa Rica business hours (GMT-6), usually the same business day.
Help inside the app
Once signed in, open your account menu and tap “Help”: step-by-step guides for reservations, calendar, messages, cleaning and finances.
Privacy and your account
Read how we handle your data. You can delete your account from your Profile, inside the app.
Privacy policyFrequently asked questions
Management software for companies that operate vacation rentals: reservations, calendar, guest messages, cleaning and finances in one place, on the web and in the app.
Accounts are created by your company or by our team. If your company doesn't use HostFlowLab yet, write to [email protected].
On the sign-in screen use “Continue with email” and then “Forgot your password?”. If it still doesn't work, write to us from your account's email address.
In the app: Profile › Delete my account. You can also see the steps at app.hostflowlab.com/eliminar-cuenta or request it at [email protected].
Spanish and English.