All your messages.
One single inbox.
A unified inbox for your vacation rental: email, OTA messages and Telegram in one place, with the booking's context right beside the thread. No more jumping between five apps.
One inbox for the whole conversation
Every thread lives next to its booking, no matter where it came from. You reply from one place and no message gets lost between tabs.
- Email and OTA messages, in the same inbox
- Telegram built in
- Guest WhatsApp: coming soon
The AI drafts. You approve.
HostFlowLab proposes a draft grounded in the booking's real data: guest, dates, property. You review it, tweak it if you want, and send it in one click. With AI Messaging it never replies on its own.
- Drafts grounded in your data, not made up
- Approve in one click — or edit before sending
- Nothing goes out without your sign-off
AI Messaging: add-on, +$49.00 + VAT/mo from Starter (+$15.00 + VAT/mo on Owner). See pricing →
Your inbox, handled. The sensitive stuff, always yours.
Within minutes, every unanswered message gets a reply ready. It can answer simple questions (check-in times, directions, what the house includes) on its own once we switch it on with you; prices, amounts, unconfirmed dates, complaints and access codes come to you with the reason, plus an alert when it's urgent.
- Starts in test mode: 30 days free, during which it only proposes and sends nothing
- A second review checks the agent's proposals and sends, and alerts you to anything urgent
- AI Messaging included, no double charge
Add-on per plan: from +$29.00 + VAT/mo, never per message. A fair-use policy applies. See pricing by plan →
All the context, without switching tabs
Frequently asked questions
With AI Messaging, no: the AI only drafts and you approve every message. With the Reply agent, only simple questions, and only once we switch it on with you; prices, amounts, unconfirmed dates, complaints and access codes always come to you. Your voice, your call.
Email, OTA messages and Telegram. Guest WhatsApp is coming soon; operator notifications over WhatsApp and Telegram already work today.
Yes. Notes live inside the thread and are visible only to your team. The guest never sees them.
Yes. It starts with a 30-day free trial in test mode: it proposes a reply to every message and sends nothing, so you see what it would have answered on its own and what it would have handed to you. At the end you decide whether to keep it or turn it off, with no lock-in. The trial applies only to this add-on; to see the rest of HostFlowLab, book a demo.