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Unified inbox

All your messages.
One single inbox.

A unified inbox for your vacation rental: email, OTA messages and Telegram in one place, with the booking's context right beside the thread. No more jumping between five apps.

app.hostflowlab.com/mensajes
HostFlowLab unified inbox with an open thread and an AI draft

One inbox for the whole conversation

Every thread lives next to its booking, no matter where it came from. You reply from one place and no message gets lost between tabs.

  • Email and OTA messages, in the same inbox
  • Telegram built in
  • Guest WhatsApp: coming soon
María Fernández · Casa Palma
What time is check-in? We'll arrive around 2 p.m.
John Davis · Villa Mar
Hi! Is there parking at the villa?
Ana Rojas · Loft Centro
Thanks for everything, we had an amazing time!
Guest WhatsApp — coming soon

The AI drafts. You approve.

HostFlowLab proposes a draft grounded in the booking's real data: guest, dates, property. You review it, tweak it if you want, and send it in one click. It never replies on its own.

  • Drafts grounded in your data, not made up
  • Approve in one click — or edit before sending
  • Nothing goes out without your sign-off

Add-on on any plan: +$49/mo. See pricing →

What time is check-in? We'll arrive around 2 p.m.
AI draft — grounded in the booking
Hi María! Check-in at Casa Palma starts at 3:00 p.m. If you arrive at 2, we're happy to store your luggage while we get the house ready.
Edit Approve & send

All the context, without switching tabs

Internal notes
Leave context for your team inside the thread. The guest never sees them.
The booking, beside the thread
Dates, property, payments and booking status right next to the conversation. You reply with everything in view.
Operator alerts
Operational notifications over WhatsApp and Telegram for you and your team: new bookings, changes and cancellations.

Frequently asked questions

No — by design. The AI only writes drafts using the booking's real data; you always approve before any message goes out. Your voice, your call.

Email, OTA messages and Telegram. Guest WhatsApp is coming soon; operator notifications over WhatsApp and Telegram already work today.

Yes. Notes live inside the thread and are visible only to your team. The guest never sees them.

Your operation deserves
something better.

No commitment. First consultation free.